Frequently Asked Questions

What is Clearvale?

Clearvale is an enterprise social networking platform that enables businesses to create a network of networks – a social enterprise ecosystem of interconnected networks. Clearvale is powered by BroadVision (NASDAQ: BVSN), an international software vendor of self-service web applications for electronic commerce, enterprise portals, and enterprise social networking solutions. Top

How do I get started?

It's easy! To get started with our free Clearvale Express click here – the “Sign up today” button will present a short form for creating a free network. You will receive an email for confirmation. Once you confirm, you can login and start building your own network and experiencing the power of Clearvale. You can also try Clearvale Enterprise – a full-featured version with the ability to create any number of networks. Top

Are there privacy and security controls?

Yes. Clearvale social network software offers you the ability to create public or private networks, and you can apply these settings to specific content within networks — everything is up to you.

Public networks:
Do not require invitations to join
Do not require that people log into the network to see content
Are open to users with any email domain

Private networks:
Require an invitation and approval to join
May require a certain email domain to join
Require that people log into the network to see content

Top

What is a Clearvale community?

A Clearvale community is a place within the network where members can share information about specific topics, projects, or shared goals. Using Clearvale, anyone can create one and owners can choose to either invite other members or leave the community open. Form groups around departments, projects, general interests, and more, allowing employees to share information and ideas with each other, partners, and customers. Top

Does Clearvale require a lot of IT resources to maintain?

No. You do not need a background in IT to setup, use, or maintain Clearvale and with our enterprise-level security, stability and scalability, your IT team can rest easy. Top

Which web browsers does Clearvale support?

We recommend that our customers have either Internet Explorer 7.0 and above, or Mozilla Firefox 3.0 and above to receive the optimized Clearvale experience. Top

Where can I get more detailed help?

Click Help on the menu bar of your Clearvale network. Additionally, you can visit Clearvale Connect, your go-to place for anything and everything Clearvale related. Top

Do I have to pay to use Clearvale?

You can create and join a Clearvale Express network for free, and it will always remain free. Or you can sign up for Clearvale Enterprise, our full enterprise social networking suite. For pricing, please contact us. Top

Can Clearvale be integrated with my system?

Clearvale does support system integration. We would have to review the systems at your facility to determine whether integration support can be provided. Contact us for more details. Top

I have more questions. Who do I contact?

Email us and a team member will reply as soon as possible. For technical questions, email our support team. Top